Who are we?
“Di Key 15” OOD (hereinafter the company ) is a personal data controller within the meaning of Regulation (EU) 2016/679 (GDPR) and the Personal Data Protection Act.
Registered office: 4 Pliska Boulevard, floor 1, Shumen
Contact email: contact@gravitypark.bg
Telephone: 0888 650 450
What data do we collect through the website?
Through our website we may collect and process the following personal data:
- First and last name
- Gender
- Telephone number
- Email address
- IP address
- Data entered through a contact or booking form
- Data collected through cookies (Cookie policy)
What do we use this data for?
- To answer enquiries submitted through the contact form
- To provide a service requested by the customer
- To improve the security and functionality of the website
- To fulfil legal and contractual obligations
On what basis do we process your personal data?
- Your consent
- Performance of a contract or preliminary steps taken at your request
- Legal obligation (for example, under accounting or employment requirements)
- Legitimate interest (for example, to protect our website and systems)
Retention period
- Contact form data: up to 6 months
- Customer data: according to legal obligations (e.g. 5 years)
- Video surveillance data (where applicable): up to 6 months
Who do we share your data with?
Your personal data may be disclosed to:
- accounting and IT service providers
- public authorities where required by law
- is not transferred outside the EU without adequate safeguards
Your rights:
- Right of access to your personal data
- Right to rectification or erasure
- Right to object to processing
- Right to data portability
- Right to lodge a complaint with the Commission for Personal Data Protection (www.cpdp.bg)
Last updated: May 2025